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12:07, 4 November 2024 Neska talk contribs created page Administrative staff readiness/Maturity levels (Created page with "==Level 1== Low, ad hoc. Reporting is manual. No or low support for students and teachers ==Level 2== Dedicated staff - both administrative and technical - appears Technical support is "on demand" but by a dedicated group Best practices are consolidated based on feedback loop ==Level 3== KPIs are introduced Metrics are continuously checked across KPIs Administrative departments (dean's/academic office; sales; technical; marketing; legal de...")