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- 07:11, 4 June 2025 Neska talk contribs created page Online (Synchronous) class technical support (Created page with "==Diagram== 800px ==Input(-s)== *Virtual class is launched *A teacher(trainer, professor) is ready *Tech staff is ready *Support tools are ready (i.e. Helpdesk system, support contacts by e-mail, in messengers, etc.) ==Activities== *Requests or Incidents raised *Incident solving ==Output(-s)== *Solved Requests and Incidents ::Critical are solved in Online mode ::Non critical may be solved later ==Roles== *Tec...")
_class_technical_support.png){kind=link}