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|'''Initial'''
|'''Initial'''
|Hardware shortage
|Hardware shortage
|'''Lack of suitable devices (PC/laptop absence)'''
|'''[[Lack of suitable devices (PC/laptop absence)]]'''
|Students forced to use mobile phones only; unable to run LMS, write essays, or access complex simulations
|Students forced to use mobile phones only; unable to run LMS, write essays, or access complex simulations
|Device loan programs, emergency hardware grants, partnerships with local libraries for computer access
|Device loan programs, emergency hardware grants, partnerships with local libraries for computer access
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|'''Initial'''
|'''Initial'''
|Connectivity instability
|Connectivity instability
|'''Unreliable or no Internet access'''
|'''[[Unreliable or no Internet access]]'''
|Frequent disconnections during live sessions; inability to download/upload materials; missed assessments
|Frequent disconnections during live sessions; inability to download/upload materials; missed assessments
|Low- bandwidth mobile data packages, offline content packs (ZIP/USB), asynchronous submission windows, ISP subsidies
|Low- bandwidth mobile data packages, offline content packs (ZIP/USB), asynchronous submission windows, ISP subsidies
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|'''Initial'''
|'''Initial'''
|Environmental constraint
|Environmental constraint
|'''No quiet study space at home'''
|'''[[No quiet study space at home]]'''
|High cognitive load from noise/distractions; inability to participate in oral exams or group discussions
|High cognitive load from noise/distractions; inability to participate in oral exams or group discussions
|Provision of quiet study rooms on campus, noise- cancelling headphone loans, scheduled “quiet hours” in libraries
|Provision of quiet study rooms on campus, noise- cancelling headphone loans, scheduled “quiet hours” in libraries
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|'''Initial'''
|'''Initial'''
|Socioeconomic/ability gap
|Socioeconomic/ability gap
|'''Digital literacy & accessibility gap'''
|'''[[Digital literacy & accessibility gap]]'''
|Students cannot navigate LMS, use collaboration tools, or access content due to disability  
|Students cannot navigate LMS, use collaboration tools, or access content due to disability  
Lack of skills
Lack of skills
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|Initial
|Initial
|Process immaturity
|Process immaturity
|Inconsistent course delivery
|[[Inconsistent course delivery]]
|Confused learners, missed objectives, reputation damage
|Confused learners, missed objectives, reputation damage
|Minimum delivery standards, instructor quick- guides, peer mentoring, centralized templates
|Minimum delivery standards, instructor quick- guides, peer mentoring, centralized templates
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|Initial
|Initial
|Assessment design weakness
|Assessment design weakness
|High cheating / academic integrity Inc.
|[[High cheating / academic integrity Inc.]]
|Erosion of standards, unfair grading, regulatory issues
|Erosion of standards, unfair grading, regulatory issues
|Authentic assessments, randomized banks, honor pledges, remote proctoring, forensic review
|Authentic assessments, randomized banks, honor pledges, remote proctoring, forensic review
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|Managed
|Managed
|Scheduling & workload
|Scheduling & workload
|Time-management failure
|[[Time-management failure]]
|Lower completion, stress, poorer outcomes
|Lower completion, stress, poorer outcomes
|Pacing guides, check-ins, automated reminders, smaller milestones, study skills modules
|Pacing guides, check-ins, automated reminders, smaller milestones, study skills modules
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|Managed
|Managed
|Tech reliability & support
|Tech reliability & support
|Platform downtime & poor support
|[[Platform downtime & poor support]]
|Missed classes/assessments, frustration
|Missed classes/assessments, frustration
|SLA with provider, redundant channels, extended support, status page, contingency procedures
|SLA with provider, redundant channels, extended support, status page, contingency procedures
|-
|-
|Managed
|Managed
|Data & privacy weak
|Data & privacy weak
|Student data exposure
|[[Student data exposure]]
|Legal/regulatory fines, trust loss
|Legal/regulatory fines, trust loss
|Privacy settings enforcement, staff training, data minimization, backups, encrypted storage
|Privacy settings enforcement, staff training, data minimization, backups, encrypted storage
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|Defined
|Defined
|Pedagogy gap
|Pedagogy gap
|Poor instructional design (online)
|[[Poor instructional design (online)]]
|Low engagement, passive learning, poor transfer
|Low engagement, passive learning, poor transfer
|ID review mandatory, online pedagogy training, standardized outcomes mapped to activities, peer review
|ID review mandatory, online pedagogy training, standardized outcomes mapped to activities, peer review
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|Defined
|Defined
|Social/engagement factors
|Social/engagement factors
|Student isolation & weak soft skills  
|[[Student isolation & weak soft skills]]
|Lower participation, mental health issues, weaker collaboration
|Lower participation, mental health issues, weaker collaboration
|Synchronous group tasks, virtual community spaces, peer mentoring, wellbeing resources
|Synchronous group tasks, virtual community spaces, peer mentoring, wellbeing resources
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|Defined
|Defined
|Accessibility oversight
|Accessibility oversight
|Non-compliance with accessibility
|[[Non-compliance with accessibility]]
|Exclusion of learners with disabilities, legal risk
|Exclusion of learners with disabilities, legal risk
|Accessibility checklist in sign-off, captioning, screen-reader testing, remediation plan
|Accessibility checklist in sign-off, captioning, screen-reader testing, remediation plan
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|Quantitatively Managed
|Quantitatively Managed
|Analytics blind spots
|Analytics blind spots
|Incomplete/misinterpreted analytics
|[[Incomplete/misinterpreted analytics]]
|Wrong interventions, wasted resources
|Wrong interventions, wasted resources
|Consistent metrics (engagement, timeliness), instructor dashboards, model validation, data governance
|Consistent metrics (engagement, timeliness), instructor dashboards, model validation, data governance
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|Quantitatively Managed
|Quantitatively Managed
|Quality variability
|Quality variability
|Inconsistent outcomes across sections
|[[Inconsistent outcomes across sections]]
|Accreditation risk, student dissatisfaction
|Accreditation risk, student dissatisfaction
|Statistical monitoring, standard rubrics, targeted faculty coaching
|Statistical monitoring, standard rubrics, targeted faculty coaching
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|Quantitatively Managed
|Quantitatively Managed
|Security threats
|Security threats
|Cyberattacks (phishing, account takeover)
|[[Cyberattacks (phishing, account takeover)]]
|Service disruption, data breach, exam compromise
|Service disruption, data breach, exam compromise
|MFA, phishing training, incident response playbooks, pen-testing, patch cadence
|MFA, phishing training, incident response playbooks, pen-testing, patch cadence
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|Optimizing
|Optimizing
|Innovation risk
|Innovation risk
|Poorly tested new tools (AI, XR)
|[[Poorly tested new tools (AI, XR)]]
|Wasted investment, learner confusion, bias issues
|Wasted investment, learner confusion, bias issues
|Pilot programs, ethical review, phased rollouts with metrics, vendor due diligence
|Pilot programs, ethical review, phased rollouts with metrics, vendor due diligence
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|Optimizing
|Optimizing
|Change fatigue
|Change fatigue
|Overload from continuous updates
|[[Overload from continuous updates]]
|Reduced adoption, staff burnout
|Reduced adoption, staff burnout
|Stakeholder co-design, prioritized roadmap, communication calendar, change impact assessments
|Stakeholder co-design, prioritized roadmap, communication calendar, change impact assessments
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|Optimizing
|Optimizing
|Long-term wellbeing
|Long-term wellbeing
|Chronic screen-time & mental decline
|[[Chronic screen-time & mental decline]]
|Reduced retention, health complaints, poorer learning
|Reduced retention, health complaints, poorer learning
|Blended modality targets, enforced breaks, wellbeing curriculum, survey monitoring and support referrals
|Blended modality targets, enforced breaks, wellbeing curriculum, survey monitoring and support referrals
|}
|}
<big>[[Risk Model|Back to Risk Model]]</big>
<big>[[Risk Model|Back to Risk Model]]</big>

Revision as of 10:07, 24 August 2026

CMM Segment
(Line Title)
Risk Source Risk Name
(Decomposed)
Impact Typical Responses
Initial Hardware shortage Lack of suitable devices (PC/laptop absence) Students forced to use mobile phones only; unable to run LMS, write essays, or access complex simulations Device loan programs, emergency hardware grants, partnerships with local libraries for computer access
Initial Connectivity instability Unreliable or no Internet access Frequent disconnections during live sessions; inability to download/upload materials; missed assessments Low- bandwidth mobile data packages, offline content packs (ZIP/USB), asynchronous submission windows, ISP subsidies
Initial Environmental constraint No quiet study space at home High cognitive load from noise/distractions; inability to participate in oral exams or group discussions Provision of quiet study rooms on campus, noise- cancelling headphone loans, scheduled “quiet hours” in libraries
Initial Socioeconomic/ability gap Digital literacy & accessibility gap Students cannot navigate LMS, use collaboration tools, or access content due to disability

Lack of skills

Mandatory onboarding tutorials, simplified UI modes, screen-reader testing, peer tech-support mentors
Initial Process immaturity Inconsistent course delivery Confused learners, missed objectives, reputation damage Minimum delivery standards, instructor quick- guides, peer mentoring, centralized templates
Initial Assessment design weakness High cheating / academic integrity Inc. Erosion of standards, unfair grading, regulatory issues Authentic assessments, randomized banks, honor pledges, remote proctoring, forensic review
Managed Scheduling & workload Time-management failure Lower completion, stress, poorer outcomes Pacing guides, check-ins, automated reminders, smaller milestones, study skills modules
Managed Tech reliability & support Platform downtime & poor support Missed classes/assessments, frustration SLA with provider, redundant channels, extended support, status page, contingency procedures
Managed Data & privacy weak Student data exposure Legal/regulatory fines, trust loss Privacy settings enforcement, staff training, data minimization, backups, encrypted storage
Defined Pedagogy gap Poor instructional design (online) Low engagement, passive learning, poor transfer ID review mandatory, online pedagogy training, standardized outcomes mapped to activities, peer review
Defined Social/engagement factors Student isolation & weak soft skills Lower participation, mental health issues, weaker collaboration Synchronous group tasks, virtual community spaces, peer mentoring, wellbeing resources
Defined Accessibility oversight Non-compliance with accessibility Exclusion of learners with disabilities, legal risk Accessibility checklist in sign-off, captioning, screen-reader testing, remediation plan
Quantitatively Managed Analytics blind spots Incomplete/misinterpreted analytics Wrong interventions, wasted resources Consistent metrics (engagement, timeliness), instructor dashboards, model validation, data governance
Quantitatively Managed Quality variability Inconsistent outcomes across sections Accreditation risk, student dissatisfaction Statistical monitoring, standard rubrics, targeted faculty coaching
Quantitatively Managed Security threats Cyberattacks (phishing, account takeover) Service disruption, data breach, exam compromise MFA, phishing training, incident response playbooks, pen-testing, patch cadence
Optimizing Innovation risk Poorly tested new tools (AI, XR) Wasted investment, learner confusion, bias issues Pilot programs, ethical review, phased rollouts with metrics, vendor due diligence
Optimizing Change fatigue Overload from continuous updates Reduced adoption, staff burnout Stakeholder co-design, prioritized roadmap, communication calendar, change impact assessments
Optimizing Long-term wellbeing Chronic screen-time & mental decline Reduced retention, health complaints, poorer learning Blended modality targets, enforced breaks, wellbeing curriculum, survey monitoring and support referrals

Back to Risk Model