https://www.oesi-wiki.wiki/index.php?action=history&feed=atom&title=Administrative_staff_readiness%2FMaturity_levels 2026-10-01T08:35:40Z Revision history for this page on the wiki MediaWiki 1.44.0 https://www.oesi-wiki.wiki/index.php?title=Administrative_staff_readiness/Maturity_levels&diff=56&oldid=prev 2024-11-04T16:07:48Z

<p>Created page with &quot;==Level 1== Low, ad hoc. &lt;br&gt; Reporting is manual. &lt;br&gt; No or low support for students and teachers ==Level 2== Dedicated staff - both administrative and technical - appears &lt;br&gt; Technical support is &quot;on demand&quot; but by a dedicated group &lt;br&gt; Best practices are consolidated based on feedback loop ==Level 3== KPIs are introduced &lt;br&gt; Metrics are continuously checked across KPIs &lt;br&gt; Administrative departments (dean&#039;s/academic office; sales; technical; marketing; legal de...&quot;</p> <p><b>New page</b></p><div>==Level 1==<br /> Low, ad hoc. &lt;br&gt;<br /> Reporting is manual. &lt;br&gt;<br /> No or low support for students and teachers<br /> <br /> ==Level 2==<br /> Dedicated staff - both administrative and technical - appears &lt;br&gt;<br /> Technical support is &quot;on demand&quot; but by a dedicated group &lt;br&gt;<br /> Best practices are consolidated based on feedback loop<br /> <br /> ==Level 3==<br /> KPIs are introduced &lt;br&gt;<br /> Metrics are continuously checked across KPIs &lt;br&gt;<br /> Administrative departments (dean&#039;s/academic office; sales; technical; marketing; legal deps)activities are coordinated and partially automated. &lt;br&gt;<br /> Administrative staff delivers 360-grade support to students and teachers - from methodology to technical facilities<br /> <br /> ==Level 4==<br /> Monitoring of the environment and internal achievements for new opportunities on a regular basis. &lt;br&gt;<br /> Updating KPIs to changing goals &lt;br&gt;<br /> Actvely involve all participants - students, teachers, technical staff, alumnis &lt;br&gt;<br /> Search for new methods and best practices and tools &lt;br&gt;<br /> Proactively updates internal rules and procedures according to technological challenges<br /> <br /> ==Level 5==<br /> All features from Level 4 and &lt;br&gt;<br /> Create new study tracks to attract alumnis &lt;br&gt;<br /> Actively motivate technical, teaching staff for innovations &lt;br&gt;<br /> Work on continuous procedure, staff improvments &lt;br&gt;<br /> Form and participate in professional, business area communities<br /> <br /> [[Category:Administrative staff readiness]]</div>

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